We hate to see it happen, but sometimes your cans arrive a little banged up. Here's what to do if you see any damage.
If a pallet/product arrives damaged, please DO NOT reject the shipment. With limited supply across many products, we cannot guarantee immediate replacements nor offer a refund until an official claim has been processed.
Damage of up to two percent should be anticipated in transit due to the sensitive nature of cans. Damage in excess of two percent should be documented with photos at the time of receiving and noted on the BOL. Please also be sure to communicate this to the driver and to the Wine and Beer Supply team as soon as possible. The best course of action is to accept the can pallet, note total damage, communicate with our sales support team and we will work to offer a credit/replacement (pending supply availability) for the damaged cans.